Right of Withdrawal
1. Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. To exercise your right of withdrawal, please contact: ELNOAH, Owner: Parminder Lindlacher Singh, Hochplattenstraße 6, 83355 Grabenstätt, Germany, Email: info@elnoahshop.com
2. Consequences of Withdrawal
If you withdraw from this contract, we will generally reimburse all payments received from you, including the cost of standard delivery. Reimbursement will generally be made within 14 days of receiving your withdrawal notice. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back.
3. Return of Goods
You must return the goods without undue delay and, in any event, no later than 14 days from the day on which you notify us of your withdrawal. The direct costs of returning the goods are generally borne by the customer, unless expressly agreed otherwise.
4. Condition of the Goods
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
5. Exclusions / Expiry
Statutory exceptions to the right of withdrawal remain unaffected, in particular for goods manufactured to customer specifications or clearly personalized.
6. Returns from Germany and India
Germany/EU orders: returns are sent to the return address specified by ELNOAH for Germany/EU. India orders: returns are sent to the Indian return address specified by ELNOAH for India. The relevant return address will be communicated to the customer for the order in question.
Sample Withdrawal Form
ELNOAH, Parminder Lindlacher Singh, Hochplattenstraße 6, 83355 Grabenstätt, Germany / Deutschland, Email: info@elnoahshop.com
I/we hereby give notice that I/we withdraw from my/our contract for the purchase of the following goods:
- Item: ______________________________
- Order number: ______________________________
- Ordered on: ______________________________
- Received on: ______________________________
- Name: ______________________________
- Address: ______________________________
- Date: ______________________________
