Privacy Policy (Germany)
Data controller: ELNOAH, Owner: Parminder Lindlacher Singh, Hochplattenstraße 6, 83355 Grabenstätt, Germany — Email: info@elnoahshop.com
1. General Information
Protecting your personal data is important to us. We process personal data exclusively within the framework of applicable data protection regulations, in particular the GDPR.
2. Visiting the Website
When you visit our website, technically necessary data may be processed, in particular your IP address, date and time of access, browser type and version, operating system, pages accessed, referrer URL, and other technical access data.
3. Orders
When you place an order, we process the data required to process it, in particular name, billing and delivery address, email address, phone number where provided, order details, and payment status.
4. Payment Provider – Stripe
We use Stripe to process payments. If you select a payment method offered via Stripe, the data required for payment processing may be transmitted to Stripe. Further information on data processing by Stripe can be found in Stripe's privacy policy.
5. Shipping Providers
For delivery, personal data required for shipping — in particular name, delivery address, and contact details where applicable — may be transmitted to the respective shipping provider. This may be necessary for deliveries within Germany as well as to India.
6. Cookies
Technically necessary cookies may be required to operate the online shop. Non-essential cookies and tracking technologies are used only where a corresponding legal basis or the required consent exists.
7. Analytics and Marketing
Only services actually in use should be listed here. If Google Analytics, Meta Pixel, TikTok Pixel, or comparable services are used, they must be added to this section.
8. Contacting Us
If you contact us by email or contact form, we process the data you provide in order to handle your inquiry.
9. Storage Period
Personal data is stored only for as long as necessary or as required by statutory retention obligations.
10. Your Rights
Subject to the applicable legal requirements, you have the right to access, rectification, erasure, restriction of processing, data portability, objection, and to withdraw any consent given. Contact: info@elnoahshop.com
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection supervisory authority.
12. Updates
This privacy policy may be updated if technical, legal, or organizational circumstances change.